UNI-ORIENT SHOP Privacy Policy

Last Updated and Effective Date: October 13, 2026

UNI-ORIENT International Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”), the operator of UNI-ORIENT SHOP, respects your privacy concerns and values our relationship with you.

When you visit the store that we are authorized to establish through our SaaS service provider, SHOPLINE (hereinafter referred to as “SHOPLINE”) (hereinafter referred to as the “Store”), we may collect, process, and use personal data relating to you, including your employees and/or representatives and persons acting on your behalf. We may also collect, process, and use your personal data when you visit or make purchases from the Store. We fully recognize the importance of your personal data and are committed to maintaining the integrity and security of the Store. This Privacy Policy describes the types of personal data we collect about you, how we use that information, with whom we share it, and the choices available to you regarding our use of that information.

This Privacy Policy explains the following:

• What We Collect
• Information You Provide / Categories of Information
• How We Use Personal Data
• Use of Facebook Data / Deletion of Member Data
• How We Use Cookies and Other Similar Tracking Technologies
• How We Process, Share, Transfer, and Disclose Personal Data
• Your Rights and Choices
• How We Protect Personal Data
• How We Update This Privacy Policy
• How to Contact Us

What We Collect

We may obtain personal data about you from various sources. We may collect this information through our Store, our warranty and repair services, or your visits to and/or use of our social media or social networking pages, including their associated stores or corresponding applications, such as Facebook and Instagram.

Our products are sold at many physical retail locations. If you are a registered member of our Store, we may also collect records relating to your purchases at these physical locations.

When you visit the Store or our social media or social networking pages, including their associated stores or corresponding applications, we may also collect certain information about your device or usage automatically or through technologies such as cookies, web server logs, and web beacons.

Information You Provide

The categories of personal data collected by the Store may include the following:

1. Identification

   • Personal identifiers, such as a member’s name, address, telephone number, and email address.
   • Financial identifiers, such as credit card or financial institution account information.
   • Government-issued identifiers, such as national identification numbers, unified identification numbers, tax identification numbers, and passport numbers.

2. Personal Characteristics

   • Personal descriptions, such as gender, date of birth, and physical measurements.

3. Social Circumstances

   • Housing and facilities, such as residential addresses.
   • Property, such as movable property owned by you or in which you hold other rights.
   • Immigration status, such as passports, work permits, and residency documents.
   • Lifestyle, such as the types of consumer products used and details of services.
   • Membership in charitable organizations or other groups, such as records of participation in incorporated associations, clubs, or other voluntary organizations.

Categories of Information You Provide

You may choose to provide personal data to us in various ways, such as when you register with or shop at our Store, or through our social media channels, including their associated stores or corresponding extensions. The types of personal data you may provide to us, where applicable, include:

• Contact information, such as your name, postal address, email address, mobile or other telephone number, and mobile service provider.
• Age and date of birth.
• Gender and preferred language.
• Race, gender, and preferred language.
• Username and password.
• Payment information, such as your payment card number, expiration date, shipping address, and billing address.
• Purchase history.
• Product preferences and preferred communication channels.
• Content you provide, such as photos, videos, reviews, articles, survey responses, and comments.
• Information provided to us when you visit our social media pages, such as your name, profile picture, likes, location, friends list, and other information described on the registration page of the relevant social network or application, or geolocation details when you use our mobile application.
• Device identifiers and device-related information, such as MAC addresses, IP addresses, or other online identifiers.

You provide your personal data to us voluntarily. However, if you do not provide your personal data, certain services and promotional offers may not be available to you.

Why We Collect Your Personal Data

The specific purposes for which the Store collects personal data are to provide you with products or services, including but not limited to:

1. Consumer and customer management and services.
2. Consumer protection.
3. Online shopping and other e-commerce services.
4. Verifying your identity, including protecting you against fraud and other criminal activities.
5. Resolving various types of disputes, including but not limited to consumer disputes and intellectual property disputes.
6. Promoting secure transactions.
7. Collecting debts.
8. Notifying you of business opportunities, products, services, and updates.
9. Detecting and protecting you and the Store against errors, fraud, or other criminal activities, and monitoring compliance risks.
10. Investigating potentially unlawful conduct involving personal safety, property security, or breaches of contract.
11. Enforcing the Terms and Conditions and the Return and Exchange Policy.
12. Taking actions required by laws and regulations.
13. Other purposes to which you consent at the time of collection.

How We Use Personal Data

We may use the information you provide for the following purposes:

• Sending you promotional content or other communications.
• Providing information and services you request.
• Contacting you to follow up on or confirm your orders, appointments, returns, or refunds, and sending other non-marketing communications relating to the products and services we provide to you.
• Processing your payments and/or transactions.
• Creating and managing your account, including providing access to your purchase history.
• Responding to your inquiries.
• Personalizing advertisements in our Store, social media stores, and elsewhere based on your interests and history.
• Communicating with you about and administering your participation in special events, contests, sweepstakes, campaigns, where applicable, surveys, and other offers.
• Operating our social networks or [mobile applications] and communicating with you about them.
• Operating, evaluating, and improving our business, including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions.
• Complying with applicable legal requirements, relevant industry standards, and our policies.
• Periodically cleansing data and linking or merging our records, either internally or through our service providers, to avoid duplication and ensure the accuracy of your information.

We may also use this information in other ways, for which we will provide specific notice at the time of collection.

If you provide us with your personal data, we intend to use it for direct marketing purposes to offer or promote the availability of our products and/or services. If you do not wish to receive such communications, you may inform us when you first receive a marketing message, and you may opt out of receiving further marketing messages at any time.

If you provide the relevant information and expressly consent to these uses, we may use the categories of personal data described in the “Information You Provide” section above for direct marketing.

Direct marketing communications may be sent to you through various channels, including telephone, postal mail, email, text messages, mobile applications, web applications, social media stores, and other means of communication. With your consent, personal data provided in forms or when you consent to the subscriptions described above will also be used by us for these marketing purposes. Any data transfers described in this paragraph will be handled in accordance with this Privacy Policy.

If you do not want us to use your personal data for direct marketing, you may opt out at any time by following the procedures described in the “Your Rights and Choices” section below. Upon your request, we must stop using your personal data for direct marketing at no cost to you.

We will use the personal data you provide for direct marketing only in accordance with the Personal Data Protection Act of the Republic of China (Taiwan). Our direct marketing communications may take various forms, including but not limited to postal marketing materials, emails, and text messages, as described in the subsections below.

Use of Facebook Data

This website is operated by UNI-ORIENT International Co., Ltd. and provides Facebook member login functionality through SHOPLINE.

When you choose to log in using Facebook and grant authorization, we will obtain, within the scope of the permissions you approve, your Facebook account identifier, public profile information, and any email address that you agree to provide and that is available, as necessary to create or link your member account. The data actually obtained depends on the authorization screen and service settings.

We use this data to identify you, create or link your website member account, and provide login and membership services.

We do not obtain your Facebook password through this login functionality. As the website’s technical service provider, SHOPLINE processes the relevant data to the extent necessary to provide these functions.

Use and Deletion of Facebook Member Data

If you wish to delete personal data obtained by this website through Facebook Login, or request deletion of your website member account, please email ec@uniorient.com.tw with the subject line “Facebook Login Data Deletion Request.”

Please provide information that allows us to identify your member account, such as your registered email address, and specify the scope of the data or account you wish to delete. Please do not provide your Facebook password.

We will verify your identity to the extent necessary and, once confirmed, process your deletion request and notify you of the outcome. If certain data must be retained to comply with legal requirements or to handle pending transactions or disputes, we will explain the reasons for retention and restrict its use to the necessary purposes.

You may also revoke this website application’s authorization through the “Apps and Websites” management feature in your Facebook account settings. Revoking Facebook authorization does not delete member or transaction data already stored by this website. To request deletion of such data, please follow the procedure described above.

How We Use Cookies and Other Similar Tracking Technologies

1. What Are Cookies?

Cookies are small files stored by the Store’s server on your computer, mobile phone, or other smart device when you log in to or browse the Store. They typically contain an identifier, the Store’s name, and certain numbers and characters. When you visit the Store again, cookies allow the Store to recognize your browser. Cookies may store user preferences and other information.

2. How We Use Cookies

When you use our Store, we may collect information about your device model, operating system, device identifiers, and login IP address through cookies or similar technologies. We may also cache your browsing and click information to understand your network environment.

Cookies allow us to recognize you when you visit the Store, continuously improve the Store’s usability, and tailor the Store to your needs. You may change your browser settings to refuse cookies from our Store, but doing so may affect your ability to use certain Store features.

In the Store we have established through SHOPLINE, cookies and similar technologies allow us to recognize whether you are an existing user or member without requiring you to log in and authenticate your identity on every page.

3. How to Manage Cookies

You may manage or delete certain categories of tracking technologies according to your preferences. Many browsers offer a “Do Not Track” feature that sends a “Do Not Track” request to the Store.

In addition to the controls we provide, you may enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. Most internet browsers accept cookies by default, but this setting can be changed. For details, please refer to your browser’s Help menu or your device documentation.

The following links provide instructions for controlling cookies in major browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Internet Explorer: https://support.microsoft.com/en-us/help/260971/description-of-cookies
• Safari (Desktop): https://support.apple.com/kb/PH5042?locale=en_US
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
• Opera: https://www.opera.com/zh-cn/help

If you use another browser, please refer to its documentation. You may remove existing tracking technologies used by the Store by clearing your cache.

When you browse without logging in, we collect cookies necessary to enable browsing and provide the relevant services.

Please note that if you refuse or delete existing tracking technologies, you will need to manually adjust your user settings each time you visit. We may be unable to provide an optimal user experience, and certain features may not function properly.

How We Process, Use, Share, Transfer, and Disclose Personal Data

1. Processing and Use

Certain Store features may be provided by our third-party partners, and we may engage partners, including technical service providers, to process some of your personal data.

For example, when you use automatic payment functionality, we may ask a third-party payment company to process your credit card information so that the relevant service fees can be charged according to your instructions. When you use SHOPLINE Payments, we may ask third-party service providers to process your personal data and that of your customers to facilitate Know Your Customer procedures, transaction monitoring, and risk management.

We will enter into confidentiality agreements with third-party service providers to govern the purposes and duration of processing and the responsibilities of both parties. We will require our partners to process data in accordance with our requirements and this Privacy Policy.

If you do not agree to our partners collecting the personal data necessary to provide the relevant services, you or your customers may be unable to use those services.

2. Sharing

We will not share personal data with any third party unless one or more of the following circumstances applies:

• At your request or with your prior express authorization or consent.
• In connection with fulfilling our obligations under laws and regulations.
• Where directly related to national security or national defense.
• Where directly related to public safety, public health, or significant public interests.
• Where directly related to criminal investigations, prosecutions, trials, or enforcement.
• Where necessary to protect your or another person’s significant lawful rights and interests, such as life or property, and obtaining that person’s consent is difficult.
• Where you have publicly disclosed the personal data involved.
• Where the personal data involved has been collected from lawfully and publicly disclosed information.

Sharing with SHOPLINE and SHOPLINE’s Affiliates

To provide SHOPLINE products and services, make recommendations that may interest you, resolve account issues, and protect the personal safety and property of our affiliates, other users, or the public, you acknowledge and agree that we may share your personal data and that of your customers with our affiliates.

We will share personal data only to the extent necessary and subject to the purposes stated in this Privacy Policy. If we share sensitive personal data, or if our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.

Sharing with Our Third-Party Partners

We will share personal data only for lawful, legitimate, necessary, specific, and clearly defined purposes, and only to the extent necessary to provide the relevant services to you or your customers. We will not share personal data that identifies you unless otherwise provided by laws or regulations.

Generally, these third-party partners are also data controllers and will process personal data within their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.

In addition, when we use the Store, we may use third-party features or services, including applications from the Apps Store, payment gateways, or logistics service providers. Please note that these features or services are provided by third parties. The rules and procedures described in this Privacy Policy do not apply to such third-party features or services.

Any information you provide to third-party stores or services is provided directly to the operators of those services. Even if you access them through the Store, you must comply with those third parties’ applicable privacy policies and user agreements, if any.

We are not responsible for the content of any third-party store or for third-party policies concerning personal data and security measures. Before providing personal data to a third party, you should read and understand its privacy policy and user agreement.

3. Transfer

As a general rule, we will not transfer control of personal data to any third party, except in the following circumstances:

• At the data subject’s request or with your prior express authorization or consent.
• In connection with fulfilling our obligations under laws and regulations.
• Where directly related to national security or national defense.
• Where directly related to public safety, public health, or significant public interests.
• Where directly related to criminal investigations, prosecutions, trials, or enforcement.
• Where necessary to protect your or another person’s significant lawful rights and interests, such as life or property, and obtaining that person’s authorization and consent is difficult.
• Where you have publicly disclosed the personal data involved.
• Where the personal data involved has been collected from lawfully and publicly disclosed information.
• Where a transfer occurs following a change in the operating entity resulting from an acquisition, merger, restructuring, or bankruptcy.

Please note: If a transfer is required for any of the reasons above, we will inform you, before the transfer, of its purpose, the types of information involved, and the recipient. We will also inform you if sensitive information is involved and obtain your consent, unless otherwise provided by laws or regulations.

The recipient will continue to fulfill the personal data obligations under this agreement. If we become bankrupt or cease operations and there is no recipient, we will delete or anonymize your personal data.

4. Public Disclosure

As a general rule, we will not disclose your personal data to the public or to unspecified groups. However, we may disclose your personal data in accordance with our agreement with you or applicable laws and regulations.

Minors

We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal data to us, please contact us through our customer service email, customer service telephone number, or official social media page to request deletion.

Your Rights and Choices

We offer certain choices regarding the personal data we collect from you, including how we use that information and how we communicate with you. To update your preferences, request removal of your information from our mailing list, or submit a request, please contact us using the instructions below.

Email Opt-Out

You may ask us to stop sending marketing communications by email at any time by clicking the unsubscribe link in a marketing email you receive from us or by contacting us as described in the “How to Contact Us” section below.

You may also opt out of our marketing emails by sending an opt-out request to ec@uniorient.com.tw.

Text Message Opt-Out

You may ask us to stop sending you text messages by contacting us through our customer service email, customer service telephone number, or official social media page.

Social Networking Application Opt-Out

To remove or delete our social media application from your social networking account, please follow the instructions provided by that social network.

For Facebook, please refer to the instructions available in the Facebook Help Center.

Geolocation Information

When you use our mobile application, you may be asked to provide your geolocation through the application. You may choose not to share your geolocation details by adjusting your mobile device’s location services settings.

To decline to share your geolocation details, follow your mobile device’s instructions to change the relevant settings. Alternatively, contact your service provider or device manufacturer.

Withdrawal of Consent

You may withdraw any consent you previously provided to us or object at any time, on lawful grounds, to the processing of your personal data. We will apply your preferences going forward.

In some circumstances, withdrawing your consent to our use or disclosure of your personal data may mean that you cannot use certain products or services.

Accessing, Updating, and Correcting Personal Data

We may retain and use your information as necessary to fulfill the purposes described above.

You have the right to request access to and receive details about the personal data we maintain about you, update and correct inaccuracies in your personal data, and, where appropriate, block or delete that information.

In certain circumstances, the right to access personal data may be restricted by local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

You may request access to, modification of, or deletion of your personal data by emailing ec@uniorient.com.tw.

How We Protect Personal Data

We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

However, no system is completely secure or free from risk. We cannot guarantee the security of your information under all circumstances, including while your data is being transmitted to us or stored on your mobile device.

For information about how the SHOPLINE e-commerce platform retains and protects personal data, please refer to the SHOPLINE Privacy Policy.

How We Update This Privacy Policy

This Privacy Policy may be updated periodically without prior notice to reflect changes in our personal data practices.

We will post a prominent notice in our Store to inform you of any material changes to this Privacy Policy and indicate the date of the most recent update at the top of the policy.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us by email at ec@uniorient.com.tw.

[Last Updated: October 13, 2026]